At Scene On Hai, we want you to be happy with your purchase. If you receive an incorrect, damaged, or defective product, please contact us for assistance.
🔄 Returns
- Return requests must be made within 7 days of delivery.
- Products must be unused, unworn, and in their original condition and packaging.
- Items that are damaged or used after delivery may not be eligible for return.
📦 Damaged or Incorrect Items
If you receive a damaged or wrong product, please contact us as soon as possible with your Order Number and clear photos/videos of the item.
💰 Refunds
Once the returned product is received and inspected, we will confirm whether it qualifies for a refund or replacement.
Approved refunds will be processed according to the applicable payment method and may take some time to reach your account.
❌ Non-Returnable Items
Products that have been used, worn, washed, damaged by the customer, or returned without original packaging may not be accepted.
📞 Contact Us
📱 Phone / WhatsApp: 03165200410
📧 Email: ranariyan115@gmail.com
Scene On Hai — Shop with confidence. 🛍️✨